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An expanded edition of the leadership guide features updated profiles of Maxwell's Laws of Leadership, two new laws, seventeen additional stories, a revised evaluation tool for identifying one's strengths and weaknesses, and new application exercises in every chapter.
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From the mind of the ultimate corporate gunslinger comes this no-nonsense, real-world Curriculum, designed to augment-if not replace-the more traditional path to achieving mastery of the business universe. Conquer this sharp, practical and often amusing course of study and save $250,000 of wasted business school tuition. Unlike those august, Ivy-encrusted factories that churn out masterful business administrators, The Curriculum will teach you the...
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The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table. Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful....
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A customer experience roadmap to transform your business and culture.
“Chief Customer Officer 2.0” will give you a proven framework that has launched and advanced the customer experience transformation in businesses around the world. And it will take years off your learning curve.
Written by Jeanne Bliss, worldwide authority on customer experience, and preeminent thought leader on the role of the customer leadership executive, this book follows...
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"A seminal work by bestselling author Clayton M. Christensen. In his international bestseller The Innovator's Dilemma, Clayton M. Christensen exposed this crushing paradox behind the failure of many industry leaders: by placing too much focus on pleasing their most profitable customers, these firms actually paved the way for their own demise by ignoring the disruptive technologies that aggressively evolved to displace them. In The Innovator's Solution,...
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"It is [Tom] Peters-as consultant, writer, columnist, seminar lecturer, and stage performer-whose energy, style, influence, and ideas have [most] shaped new management thinking." -Movers and Shakers: The 100 Most Influential Figures in Modern Business
"We live in a Tom Peters world." -Fortune Magazine
Business uber-guru Tom Peters is back with his first book in a decade, The Little Big Things. In this age of economic recession and financial uncertainty,...
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The life blood to every organization is its projects, and the burden of success or failure hangs on the shoulders of the project manager. In every project, the buck stops with the PM, who must be more than a jack of all trades, but a master of it all. The AMA Handbook of Project Management is the must-have resource for any project management professional or student. Covering everything from individual projects to programs and strategic alignment,...
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The global phenomenon that has sold 3.6 million copies, is published in a record-breaking 46 languages and is a bestseller across five continents-now updated and expanded with new contentIn this perennial bestseller, embraced by organizations and industries worldwide, globally preeminent management thinkers W. Chan Kim and Renée Mauborgne challenge everything you thought you knew about the requirements for strategic success. Recognized as one of...
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The modern American economy was the creation of four men: Andrew Carnegie, John D. Rockefeller, Jay Gould, and J. P. Morgan. They were the giants of the Gilded Age, a moment of riotous growth that established America as the richest, most inventive, and most productive country on the planet.
Acclaimed author Charles R. Morris vividly brings these men and their times to life. The ruthlessly competitive Carnegie, the imperial Rockefeller, and
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New York Times best-selling author and Pulitzer Prize finalist Arthur Herman pens this fascinating look at how two businessmen turned the U.S. into a military powerhouse during World War II. In 1940, FDR asked General Motors CEO William Knudsen to oversee the production of guns, tanks, and planes needed for the war. Meanwhile, industrialist Henry J. Kaiser presided over the building of "Liberty ships"-vessels that came to symbolize America's great...
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New Tools to Overcome the Human Barriers to Change
Leaders know that their job is to transform their organizations to keep pace with technology and an ever-changing business environment. They also know that they are bound to fail in doing so. But this discouraging prospect is not because they won't be able to solve a technological or strategic problem. Leaders will fail because of intractable human responses associated with change--responses such...
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Creativity has long been thought to be an individual gift, best pursued alone; schools, organizations, and whole industries are built on this idea. But what if the most common beliefs about how creativity works are wrong? Group Genius tears down some of the most popular myths about creativity, revealing that creativity is always collaborative--even when you're alone. Sharing the results of his own acclaimed research on jazz groups, theater ensembles,...
15) Job Shop Leaders
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This book is about job shops. Inside is a combination of stories and practical tips from my experience. It's not theory. This is how I lost money, made money, kept my job or got promoted. These are all the things I dug through the literature trying to find answers to. Job shops can be many different types of businesses. Factories, distributors, and government offices could all be considered job shops. Job shops are all those places where the work...
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