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An expanded edition of the leadership guide features updated profiles of Maxwell's Laws of Leadership, two new laws, seventeen additional stories, a revised evaluation tool for identifying one's strengths and weaknesses, and new application exercises in every chapter.
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From the mind of the ultimate corporate gunslinger comes this no-nonsense, real-world Curriculum, designed to augment-if not replace-the more traditional path to achieving mastery of the business universe. Conquer this sharp, practical and often amusing course of study and save $250,000 of wasted business school tuition. Unlike those august, Ivy-encrusted factories that churn out masterful business administrators, The Curriculum will teach you the...
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The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table. Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful....
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A customer experience roadmap to transform your business and culture.
“Chief Customer Officer 2.0” will give you a proven framework that has launched and advanced the customer experience transformation in businesses around the world. And it will take years off your learning curve.
Written by Jeanne Bliss, worldwide authority on customer experience, and preeminent thought leader on the role of the customer leadership executive, this book follows...
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"A seminal work by bestselling author Clayton M. Christensen. In his international bestseller The Innovator's Dilemma, Clayton M. Christensen exposed this crushing paradox behind the failure of many industry leaders: by placing too much focus on pleasing their most profitable customers, these firms actually paved the way for their own demise by ignoring the disruptive technologies that aggressively evolved to displace them. In The Innovator's Solution,...
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Pub. Date
2021.
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"Retired four-star general Stan McChrystal has lived a life associated with the deadly risks of combat. From his first day at West Point, to his years in Afghanistan, to his efforts helping business leaders navigate a global pandemic, McChrystal has seen how individuals and organizations fail to mitigate risk. Why? Because they focus on the probability of something happening instead of the interface by which it can be managed. In this new book, General...
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"It is [Tom] Peters-as consultant, writer, columnist, seminar lecturer, and stage performer-whose energy, style, influence, and ideas have [most] shaped new management thinking." -Movers and Shakers: The 100 Most Influential Figures in Modern Business
"We live in a Tom Peters world." -Fortune Magazine
Business uber-guru Tom Peters is back with his first book in a decade, The Little Big Things. In this age of economic recession and financial uncertainty,...
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Pub. Date
2022.
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English
Description
"Solutions to workplace burnout often involve victim-blaming: Stressed? Try therapy-or a new job. But burnout is a sign of defective workplaces, not workers. Drawing on decades of research, Christina Maslach and Michael Leiter show managers how to recognize burnout and fix problems cost-effectively, improving employees' productivity and health"--
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The modern American economy was the creation of four men: Andrew Carnegie, John D. Rockefeller, Jay Gould, and J. P. Morgan. They were the giants of the Gilded Age, a moment of riotous growth that established America as the richest, most inventive, and most productive country on the planet.
Acclaimed author Charles R. Morris vividly brings these men and their times to life. The ruthlessly competitive Carnegie, the imperial Rockefeller, and
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New York Times best-selling author and Pulitzer Prize finalist Arthur Herman pens this fascinating look at how two businessmen turned the U.S. into a military powerhouse during World War II. In 1940, FDR asked General Motors CEO William Knudsen to oversee the production of guns, tanks, and planes needed for the war. Meanwhile, industrialist Henry J. Kaiser presided over the building of "Liberty ships"-vessels that came to symbolize America's great...
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